Last Updated: October 13, 2026

Welcome to Whiskers and Wags. These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store. By visiting our website or placing an order, you agree to these terms.

Please read them carefully before using our website.

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1. USE OF OUR WEBSITE

You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.

You must not use our website in a way that could damage, disable, or interfere with its operation, compromise its security, or prevent other visitors from using it.

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We reserve the right to restrict access to our website when necessary to protect our store, customers, or services.

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2. PRODUCTS AND DESCRIPTIONS

We aim to present our products, descriptions, images, and other information as accurately as possible.

Product colors and appearances may vary depending on your screen, device, and display settings. Please review product descriptions, specifications, dimensions, and suitability information carefully before purchasing.

Product availability may change without notice.

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3. PRICING AND AVAILABILITY

Product prices and availability are displayed on our website and may change from time to time.

We make reasonable efforts to ensure that product information and prices are accurate. However, errors may occasionally occur.

If an error affects your order, we may contact you to explain the issue and discuss the available options before proceeding.

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4. ORDERS AND ACCEPTANCE

When you place an order, you are submitting a request to purchase the selected products.

You are responsible for ensuring that your order details, contact information, and delivery address are accurate and complete.

Order confirmation does not necessarily mean that an order has been finally accepted for fulfillment. We reserve the right to cancel or decline an order where permitted by law, including in cases involving suspected fraud, payment issues, product unavailability, or pricing errors.

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If an order is canceled after payment has been collected, any applicable refund will be handled in accordance with our Returns & Refunds Policy and applicable law.

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5. PAYMENTS

Payment must be completed using an available payment method offered during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment transactions may be processed by third-party payment providers and are subject to their applicable terms and security procedures.

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6. SHIPPING AND DELIVERY

Shipping methods, applicable fees, and estimated delivery information are provided during checkout where available.

Delivery estimates are not guaranteed unless expressly stated. Delays may occur due to courier operations, weather conditions, holidays, or circumstances beyond our control.

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Customers are responsible for providing accurate shipping information.

Please refer to our Shipping Policy for additional information about order processing, tracking, and delivery.

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7. RETURNS AND REFUNDS

Requests involving returns, exchanges, damaged items, incorrect products, or refunds are handled in accordance with our Returns & Refunds Policy and applicable consumer protection laws.

Please review that policy before placing an order. If you experience a problem with your purchase, contact our customer support team for assistance.

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Nothing in these terms is intended to limit any consumer rights that cannot legally be excluded.

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8. INTELLECTUAL PROPERTY

Unless otherwise stated, the content on this website, including text, graphics, logos, design elements, and images, is owned by or used with permission by Whiskers and Wags and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use website content without appropriate authorization, except where permitted by law.

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9. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or use third-party services to support shopping, payments, delivery, analytics, or other functions.

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We do not control all third-party services and are not responsible for their independent content, policies, or practices. Your use of those services may be subject to their own terms and privacy policies.

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10. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Whiskers and Wags will not be liable for indirect or consequential losses arising from your use of the website or delays and interruptions outside our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

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11. PRIVACY

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and protected.

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Please review the Privacy Policy to understand our information-handling practices.

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12. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time to reflect changes in our store, website, or business practices.

Revised terms will be published on this page with an updated date. Continued use of the website after changes take effect is subject to the updated terms, to the extent permitted by applicable law.

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13. GOVERNING LAW

These Terms & Conditions are subject to applicable laws and regulations. Nothing in these terms is intended to remove any mandatory legal protections available to consumers under the laws that apply to their purchases.

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14. CONTACT US

If you have questions about these Terms & Conditions, please contact us:

Whiskers and Wags

Email: pharmscandace@gmail.com

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Thank you for shopping with Whiskers and Wags!